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      We accept returns and exchanges for unworn jewelry (with tags).Please contact us at Info@ohiogem.com

      Our policy lasts 30 days after your order has been delivered. If 30 days have gone by since your product(s) were delivered, unfortunately we can’t offer you a refund or exchange.

       The following terms apply:

      • Exchanges and Refunds will be accepted within 14 days of your original receipt of the order.
      • Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.
      • All items are in perfect condition and in the original packaging
      • Any safety seals are not damaged and all labels are retained
      • The products must be returned in new, resellable condition. Products that are altered or damaged(scratches, wreckage etc.) do not qualify and may be discarded.
      • There will be a $5 restocking fee for all qualifiable refunds unless goods are defective or there is a shipping error..
      • We do not accept returns on sale items. All sale items are final.
        • We do not issue the refund if: Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address.